Privacy Policy

Version date October 29, 2022

ONCEUPONATEEN created this Privacy Policy to demonstrate respect for your privacy preferences and to disclose our information collection and sharing practices.

This Privacy Policy explains how ONCEUPONATEEN (“we” or “us”) collects and processes your Personal Data. Each time you use our Site, the current version of the Privacy Policy will apply. Accordingly, whenever you use our Site, you should check the date of this Privacy Policy (which appears at the top) and review any changes since the last version. This Privacy Policy is applicable to all Site visitors, registered users, and all other users of our Site.

“Personal Data” is any information that enables us to identify you, directly or indirectly, by reference to any identifiers such as your name, phone number, location data, online identifier.

By visiting www.onceuponateen.org (the “Site”), you acknowledge that you have read and understood the processes and policies referred to in this Privacy Policy and consent to our data collection, use, sharing and processing practices as set forth in this Privacy Policy.

The personal information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. This includes personally identifiable information (including login, name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

In addition, we collect Non-personal data - information that is sent to us automatically by your web browser and we may use this information to generate aggregate statistics about visitors to our Site, including, without limitation: the Internet protocol (IP) address used to connect your computer to the Internet; Browser type, Device type (e.g. Desktop, laptop, tablet, phone, etc.); Operating system, connection information and Local time zone.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We may use Non-personal Data for various business purposes such as providing customer service, fraud prevention, market research, and improving our Site. Please check your web browser if you want to learn what information your browser sends or how to change your settings.

How do we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We also collect Non-personal data - information that is sent to us automatically by your web browser when you visit our Site.

Why do we collect such personal information

We collect such Personal and Non-personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use for various business purposes such as providing customer service, fraud prevention, market research, and improving our Site and our respective services.
To comply with any applicable laws and regulations.

We may use Personal Data for the following purposes

To carry out our obligations arising from your membership or sponsorship, or any other contract entered into between you and us and to provide you with the information, products and membership services that you request from us;
To provide you with information about our work or our activities;
To fundraise in accordance with our internal policies and procedures;
To organize events that you have registered for, and to provide you with information, and other materials, relating to the content of the event, the speakers, sponsors and other attendees;
To process donations, sponsorships;
To provide our newsletters and publications, provided you have given your consent;
To respond to your questions and provide related services;
To provide you with information about other events, products and services we offer that are similar to those that you have already registered or attended, provided you have not opted-out of receiving that information;
To provide you, or permit selected third parties to provide you, with information about events, products or services we feel may interest you, provided you have given your consent;
To respond to applications for employment;
To ensure that content from our Site is presented most effectively for you and your computer;
Where we are required by law to disclose or otherwise use your information.

How do we store, use, share and disclose your site visitors' personal information

Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell provide products and/or services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our organization adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our Cookie Policy

Like many websites, our Site uses cookies to distinguish you from other users of the Site. This helps us to analyze the use of the Site, to customize and improve the content and layout of the Site.

By using our Site, our social media pages (such as Facebook, Twitter, YouTube, and Instagram), subscribing to our services, donating to us, you agree that, unless you have set your computer's browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this Privacy Policy.

You do not have to accept our cookies and can block them by opting out via the banner at the bottom of our site that allows you to refuse all or some cookies. You may also delete them after they have been placed on your hard drive. If you do not accept or delete our cookies, some areas of the Site that you access may take more time to work, or may not function properly.

What are cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device and to target the content displayed to the user’s interests.

Types of cookies we use

Essential Cookies: These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Marketing Cookies: These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Functional Cookies: These cookies collect data to remember choices users make to improve and give a more personalized experience., e.g. language or user’s location. This cookie is also used to remember a user's preferences for a font size, or customizable parts of a web page.
Analytics Cookies: These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

What information do we collect using cookies

We may collect some, or all, of the information available from cookies when you visit our website, depending on how you use it. We monitor how people use our website so we can improve it. We collect this information anonymously.

How can site visitors withdraw their consent

If you don’t want us to process your data anymore, please contact us at info@onceuponateen.org.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@onceuponateen.org.

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